Many varieties of food
Not so good service quality
I'm surprised that you need to pass a human-size metal security detector (like at the airport) to enter this bakery. I found out that this bakery also serves asian & western foods such as oxtail soup, all kinds of noodles, pizza, salad buffet, ice cream, etc. Of course, they also doughnut, pastries, cakes, along with coffees and/or teas. This outlet has many patrons and I noticed about more than 20 tables at least on the first floor.
I ordered different kinds of pastries and breads. They have 2 cash registers but the girls working there just operated only 1 cash register (POS). So, long queue and the cashier got confused with many orders & panicked. The cashier apparently had to settle bills from the Dong Dong restaurant (right next to Bali Bakery, under the same roof). I had to wait for at least 10 minutes to settle my bill. I complained to the cashier, at the end the cashier didn't even say apologize or appreciate for the business; she just gave a nasty look to me.
The owner, should improve the service quality and should operate 2 cash registers when the business is busy. Simple stuffs but need to have the attention from the owner.
I ordered different kinds of pastries and breads. They have 2 cash registers but the girls working there just operated only 1 cash register (POS). So, long queue and the cashier got confused with many orders & panicked. The cashier apparently had to settle bills from the Dong Dong restaurant (right next to Bali Bakery, under the same roof). I had to wait for at least 10 minutes to settle my bill. I complained to the cashier, at the end the cashier didn't even say apologize or appreciate for the business; she just gave a nasty look to me.
The owner, should improve the service quality and should operate 2 cash registers when the business is busy. Simple stuffs but need to have the attention from the owner.
